Dalaman Holiday Villa - Rental Terms & Conditions

View from the dalaman holiday villa from the upper terrace looking out across the beautiful countryside

Please ensure that you read and understand the following terms and conditions pertinent to our villa rental. If you have any queries, please do not hesitate to contact us.

Your villa rental includes accommodation as booked including services e.g. gas, water and electricity. Your rental fee also includes general cleaning, towels and bed linen, however we reserve the right to charge any additional cleaning fees to you if the house was left in an unacceptable condition. Not included in our rental prices are flights, car hire or holiday insurance. High chairs and cots can be provided on request.

Bookings and Payments

Deposit: To confirm the booking, a deposit of £100 per week must be enclosed with the completed and signed booking form. The contract becomes binding and your booking is valid when you have signed and returned the booking form and the deposit has been received by us. The contract is governed by Scottish Law.

Paying your balance: The balance of the rental fee is due at least 10 weeks prior to the commencement of the rental period. We reserve the right to treat the booking as cancelled if we do not receive the balance by the due date. In the event of a cheque not being honoured by the bank on which it is drawn we will make a charge of £10 to cover the bank charges and our administration costs.

Cancellation: In the event that you cancel your booking for any reason whatsoever, the following charges will apply:

Period Prior to Depature Cancellation Fee Charged
10 weeks prior Deposit Only
4 - 9 weeks prior 50% of full rental cost
Within 4 weeks of departure 100% of rental cost

Alterations to Bookings:

If, after your booking has been accepted, you wish to alter your arrangements, we will do all we can to help without charge.

Whilst we reserve the right to increase or decrease accommodation prices at any time, we will confirm to you the current price at the time of booking. As soon as you have confirmed your booking and paid your deposit or full payment, the cost of the rental is guaranteed against any further increase, unless these increases are brought about by Government action. This guarantee is offered subject to our conditions of payment being adhered to.

Alterations by Us:

We will make every effort not to cancel or make any changes to your booking but we reserve the right to do so. We promise that we will only make changes to your booking if we have absolutely no alternative, if that situation arises then we will endeavour to find you a similar property in the locality. In the event of us cancelling our liability is limited to a full refund of all monies paid.

Security Deposit:

In addition to the rental charge a security deposit of UK£100 is payable when the final balance is due – to cover breakages or damage to the premises and or contents and excessive cleaning costs other than those normally incurred in connection with the occupation of the villa. The deposit will be refunded within 14 days of vacating the villa, subject to deductions.

General Information

Collection of your house keys: Usually we will arrange for your flight to be met and keys to be handed over at the airport. Otherwise the keys can be collected and returned from Curbanoglu Ltd, our management company’s offices, which are located at:

ADDRESS: Altintas m. Gazi blv. Dalaman, 48775 Mugla TURKEY
TR PHONE: 0090 252 697 5388
TR FAX: +90 252 697 6417

We can advise directions if required.

Rental Period: The rental period of the property begins at 4pm Turkish time on the day of arrival. The property must be vacated by 10am Turkish time on the day of departure unless otherwise agreed.

Sub Letting: The accommodation is reserved exclusively for the people named on the booking form and no other persons whatsoever are permitted to stay there unless this has been agreed with the owners or their agents in writing.

Use of swimming pool and spa: We want you to enjoy the pool and spa however they can be dangerous places and ours is not to be used by children without adult supervision.

Smoking: For the comfort and safety of guests, our villa is non-smoking, however we do accept smoking within the gardens and pool area.

Animals and pets: These are not permitted in the villa

Website description: All descriptions are made in good faith and every care taken to ensure their accuracy, but no liability will be accepted in the events of any error.

Insurance: We strongly recommend that you take out travel and medical holiday insurance to cover unforeseen circumstances which may necessitate the cancellation of your booking.

In case of complaint: Things do occasionally go wrong, and we promise you we shall make our best endeavours to rectify faults to your satisfaction. You must inform our local management company, Curbanoglu immediately in order that the problem may be rectified as soon as possible. If you are not satisfied with the solution please make this known to us in writing. We will not accept liability for any dissatisfaction or other complaints not reported to our local manager during your stay.

Force Majeure: The owners of the property or their agents will not be liable for loss occasioned by any of the following: strikes, riots, political unrest, hostilities, war or threat of war, terrorist activity, industrial disputes, fire, flood, technical/weather problems with transport, aircraft grounding, closure of airports or ports, weather conditions or any other event beyond the owner's or their agents’ control.

Other Matters:We will not be held liable for any personal injury or other loss no matter how it arises. We cannot be held responsible for failure of public services e.g. water or electricity, which is beyond our control.